11:15 a.m. - 12:15 p.m.
Legal Issues of the USA PATRIOT ACT (Continued
from Session One)
LibQUAL+: An innovative, technology-based assessment
tool for libraries
Julia Blixrud and Consuella Askew Waller, Association of Research
LibQUAL+ is an innovative, technology-based research
and development project jointly undertaken by ARL and Texas A&M University.
The survey defines and measures library service quality across institutions
and creates useful quality-assessment tools for local planning. This
year the survey was completed by more than 78,000 respondents at 164
institutions. The LibQUAL+ survey instrument is a scalable, web-based
tool that relies on a solid technological foundation, including Cold
Fusion programming and SQL servers located at Texas A&M. This presentation
will focus on LibQUAL+'s technical infrastructure and web interface.
The Laptop Experience at OSU's Valley Library
Valery King and Jeanne Davidson, Oregon State University
In 1999, OSU's Valley Library began making laptop computers
available to students. The presenters will discuss the many issues that
we encountered in circulating laptops including startup costs, lending
policies, security issues, maintenance, promotion, and ways of keeping
up with new technologies (and what to do with the old). Arranging for
people to use their own laptops in the library brought other concerns:
registration, configuration, and a push for new technologies. We will
discuss our solutions as well as our processes for finding them, especially
relating to the impact of new wireless technologies.
GIS on the Reference Desk: Answering Business
Andrew Nicholson and Kaiping Zhang, University of Oregon
Geographic Information Systems (GIS) have the
ability to query and analyze geographic information in a variety of
different contexts. While GIS has rapidly become a leading research
tool in many academic disciplines, libraries have also found GIS to
be a useful tool for helping to answer reference questions, particularly
as they relate to business information and demographics. Areas of business
research that may utilize GIS information, include resource management,
marketing, and site selection. Kaiping Zhang, Business Librarian, and
Andrew Nicholson, Map/GIS Librarian from the University of Oregon Libraries,
will demonstrate, with several examples, how a GIS can be used effectively
in helping patrons conduct their research.
Andrew Nicholson is the Map/GIS Librarian
at the University of Oregon. He obtained his MLS from Dalhousie University
(Halifax, Canada) in 1998 and certificate in Business Geographics from
the Center of Geographic Sciences in 2001. He has worked as a Librarian
for Dalhousie, Trent University (Ontario,Canada) and the Halifax Regional
Kaiping Zhang is the Business / Economics
Reference Librarian at the University of Oregon. She obtained her MLS
from the University at Albany, State University of New York in 1992.
She also obtained a Master of Science in Developmental Reading in May
1988. She has worked as a reference / Instruction Librarian at Pittsburg
State University at Kansas, Marietta College at Marietta, Ohio, and
Mohawk Valley Community College. Her collection development focus is
in the areas of business and economics.
12/19/2002 @ 4:32:11 PM